Punch Zero

Delete Your Account

You can delete your account and all associated data directly from the app. This action is permanent and cannot be undone.

What gets deleted

Cancel your subscription first. If you have an active Punch Zero subscription through the App Store, cancel it before deleting your account to avoid future charges. Go to iPhone Settings → [your name] → Subscriptions → Punch Zero → Cancel.
  1. 1 Open Punch Zero on your iPhone or iPad.
  2. 2 Tap the settings icon in the top-right corner of the Projects screen.
  3. 3 Scroll down to the Account section.
  4. 4 Tap Delete account.
  5. 5 Type DELETE in the confirmation box, then tap Delete account to confirm.
Cancel your subscription first. If you have an active Punch Zero subscription through Google Play, cancel it before deleting your account to avoid future charges. Open Google Play → Profile icon → Payments & subscriptions → Subscriptions → Punch Zero → Cancel.
  1. 1 Open Punch Zero on your Android device.
  2. 2 Tap the settings icon in the top-right corner of the Projects screen.
  3. 3 Scroll down to the Account section.
  4. 4 Tap Delete account.
  5. 5 Type DELETE in the confirmation box, then tap Delete account to confirm.
  1. 1 Sign in to Punch Zero at your web address.
  2. 2 Click the settings icon in the top-right corner of the Projects screen.
  3. 3 Scroll down to the Account section.
  4. 4 Click Delete account.
  5. 5 Type DELETE in the confirmation box, then click Delete account to confirm.

Any active Punch Zero subscription will be cancelled automatically when your account is deleted.

Can't access the app?

If you no longer have access to the app or your account, email us at support@punchzero.org with the subject line Account deletion request and include the email address associated with your account. We will process your request within 30 days.